Camper Guides
Creating an Account
Changing Registered Price Point
Using A Camp Credit
Duplicate Registrations
Camp Information
Requesting a Refund
Changing Camps
Changing Account Information
Registering for Camp
Client Guides
Getting Started
01 - Incorporating Your Business / Setting Up A LLC
02 - Connecting to Stripe
03 - Adding Liability Waiver
04b - Adding Slideshow Images
05 - Adding Staff Bios
06 - Adding FAQS
07 - Adding a Location
08 - Your First Event
Creating and Editing Events
Milestones
Opening / Closing Registration
Price Points
Exporting Player Information to a CSV File
Creating An Event
Cloning A Camp
Editing a Discount
Registrations
Searching
Registrations
Deleting a Registration
Viewing Registrations
Editing A Campers Information
Changing a Player's Price Point
Issuing a Refund
Switching a Campers Status
Switching Camper to a Different Camp
Marketing and Data
Customizing your Website
Admin Information
Resources
Do my users receive confirmation emails? What is in them?
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- Client Guides
- Do my users receive confirmation emails? What is in them?
Do my users receive confirmation emails? What is in them?
Updated
by Firewood Camps Support
Your customers will receive the following communications from the Firewood Platform branded with your header logo:
- a welcome email when they sign up
- an automatic registration confirmation email upon payment - with the event title, date, time, amount paid, google map links to any attached locations and the full text of the event description (embedded images / youtube videos embed in the email as well which is kind of nifty)
- an automatic email confirmation of any refund with the event title, registration id and the amount refunded
When someone registers successfully they are redirected to our registration success page - which has event details, social media and event sharing links, google map location links and links to add the event to their Google / Apple / Outlook calendars.
