Firewood v2 Camper Guides
Creating an Account
Changing Registered Price Point
Using A Camp Credit
Duplicate Registrations
Camp Information
Requesting a Refund
Changing Camps
Changing Account Information
Registering for Camp
Firewood v2 Client Guides
Getting Started
01 - Incorporating Your Business / Setting Up A LLC
02 - Connecting to Stripe
03 - Adding Liability Waiver
04b - Adding Slideshow Images
05 - Adding Staff Bios
06 - Adding FAQS
07 - Adding a Location
08 - Your First Event
Creating and Editing Events
Milestones
Opening / Closing Registration
Price Points
Exporting Player Information to a CSV File
Creating An Event
Cloning A Camp
Editing a Discount
Customizing Registration Flows using Data Templates
Registrations
Searching
Registrations
Deleting a Registration
Viewing the Event Registrations List page
Editing A Campers Information
Changing a Player's Price Point
Default Waivers
Inactive Registrations
Issuing a Refund
Switching a Campers Status
Switching Camper to a Different Camp
Marketing and Data
Customizing your Website
Admin Information
Resources
Troubleshooting Password Emails
Disputes (Chargebacks)
Refunding Orders
Uploading Image Files
Do my users receive confirmation emails? What is in them?
Firewood v3 Docs
Firewood v4 - Client Guide
- All Categories
- Firewood v2 Client Guides
- Getting Started
- 06 - Adding FAQS
06 - Adding FAQS
Updated
by Graham Smith

Overview:
This page will guide you through the process of adding helpful FAQs to your website.
You are able to customize the FAQs for specific camps, as well as include a FAQ section to your main page located at www.yourfirewoodcampswebaddress.com/facts.
FAQs are a fantastic way to save yourself time and energy by proving answers to questions before they get asked! No longer will you be bothered answering the same questions repeatedly.
Instructions:
- Sign in to your account.
- Click the "FAQs" tab found on your admin dashboard.

- Click the "+ New FAQ" button in the top right corner.

- Add your FAQ Question and Answer.

"Camp Pages Only": FAQ will show up only on the show pages for the camps selected using the checkbox.
"Main Page": FAQ will show up on both the main FAQ page AND show pages for any published camps selected.
- Select the checkboxes next to the published camps where you would like your FAQ to be displayed.
- Click "Save". FAQs are now live!
- Verify that everything looks correct on your main FAQ and camp pages.