Requesting a Refund

Graham Smith Updated by Graham Smith

Overview:

Welcome to Firewood Camps HelpDocs! This page will guide you through the process of requesting a refund.

It is important to note that each refund is up to the discretion of the coach. Please be sure to check the refund policy on the camp website as well.

Instructions:

  1. Email the associated email on the website and be sure to CC support@firewoodcamps.com
  2. During this time, the coaches responsible for running the camp will notify of us of what action shall be taken.
    1. If we are instructed to process a refund, we will do so immediately. Please allow 5-10 business days before it is reflected in your account.
  3. Be sure to check your account to confirm the change has been reflected.
Please contact support@firewoodcamps.com if you have any questions or comments about this HelpDoc.
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